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Privacy Policy

Effective Date: January 01, 2022
Last Updated: April 17, 2026

 

Amy Jones Nutrition (“Amy Jones Nutrition,” “I,” “me,” or “my”) is committed to protecting your privacy and handling your personal information with care, transparency, and respect.

This Privacy Policy explains how I collect, use, disclose, store, and protect your personal information when you visit my website, contact me, book services, purchase offerings, sign up for free resources or email updates, or work with me through my website and related service platforms.

By using this website or engaging with my services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

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1. Who I Am

Amy Jones Nutrition provides functional nutrition support, ADHD-informed coaching, education, digital resources, and related services. My website is hosted on Wix, and I use third-party platforms to support scheduling, service delivery, client care, email delivery, analytics, and business operations.

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2. Information I Collect

I may collect personal information that you provide directly, information collected automatically through your use of the website, and information collected through third-party platforms I use to operate my business.

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Information you provide directly

Depending on how you interact with me, I may collect:

  • Your name

  • Email address

  • Phone number

  • Billing information, if needed

  • Information you submit through contact forms

  • Information you send by email

  • Appointment details

  • Intake form responses

  • Health, wellness, nutrition, lifestyle, symptom, and coaching-related information you choose to provide

  • Information related to goals, routines, habits, challenges, and support needs

  • Payment and transaction information

  • Any other information you voluntarily provide

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Information collected automatically

When you visit my website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Time spent on pages

  • Referring website or source

  • Approximate geographic location

  • General website usage and interaction data collected through cookies or analytics tools

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Information collected through third-party platforms

I use third-party service providers to support my business. These may collect, process, or store information on my behalf, including:

  • Wix for website hosting, contact forms, and website analytics

  • Practice Better for scheduling, intake forms, client records, secure messaging, service delivery, video sessions, and payment processing

  • Google Analytics for website traffic and usage analytics

  • Flodesk or related email signup tools for free resources, newsletters, and email communications, where applicable

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3. How I Collect Information

I collect personal information when you:

  • Fill out a contact form

  • Email me directly

  • Book a consultation or paid service

  • Complete intake or follow-up forms

  • Make a payment

  • Join my email list

  • Download a free resource

  • Use my website

  • Interact with forms, booking links, or platforms connected to my business

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4. How I Use Your Information

I use personal information only where reasonably necessary to operate my business, provide services, communicate with you, and improve the client experience.

Your information may be used to:

  • Respond to inquiries

  • Schedule and manage appointments

  • Provide nutrition, coaching, and educational services

  • Communicate with you about services, bookings, or support

  • Process payments and maintain financial records

  • Send requested resources, newsletters, or updates

  • Maintain client files and internal records

  • Improve website performance, functionality, and user experience

  • Understand how visitors use my website and resources

  • Protect the security and integrity of my website and systems

  • Comply with legal, regulatory, accounting, insurance, or professional obligations

  • Establish, exercise, or defend legal claims where necessary

I do not sell or rent your personal information.

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5. Legal Bases for Processing

If you are located in a jurisdiction that requires a legal basis for processing personal information, including the European Economic Area or the United Kingdom, I may process your information on one or more of the following bases:

  • Your consent

  • Performance of a contract, or steps taken at your request before entering into a contract

  • Compliance with a legal obligation

  • My legitimate interests in operating, protecting, and improving my business, provided those interests are not overridden by your rights and freedoms

Where I rely on consent, you may withdraw that consent at any time, subject to legal or operational limits.

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6. How I Share Your Information

I do not sell, rent, or trade your personal information. I may share your information only in the following circumstances:

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Service providers

I may share personal information with trusted third-party providers who help me operate my business, such as:

  • Website hosting providers

  • Scheduling and client management platforms

  • Payment processors

  • Email communication providers

  • Analytics providers

  • Technical, administrative, legal, or accounting support providers

These providers are authorized to use your information only as needed to provide services to me or as required by law.

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Legal and safety reasons

I may disclose your information if required to do so by law, regulation, court order, legal process, or where disclosure is reasonably necessary to protect my rights, safety, property, clients, or others.

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Business transfers

If my business is restructured, sold, transferred, or merged, personal information may be disclosed as part of that process, subject to appropriate confidentiality protections.

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7. Payments

Payments are processed through Practice Better and its payment processing partners. I do not store your full payment card number, CVV, or full banking details on my own website or servers unless specifically provided outside those systems.

Payment processors handle your payment information in accordance with their own privacy and security practices.

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8. Cookies and Analytics

My website may use cookies, tags, pixels, and similar technologies to support functionality, improve performance, remember preferences, and understand website usage.

These technologies may be used by:

  • Wix

  • Google Analytics

  • Other website tools or integrations used on the site from time to time

You can usually control cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

Where required by applicable law, non-essential cookies will only be used with appropriate consent.

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9. Email Lists, Free Resources, and Marketing

If you request a free resource, subscribe to email updates, or otherwise opt in to receive communications from me, I may use your name and email address to send:

  • The resource you requested

  • Relevant updates

  • Educational content

  • Service-related announcements

  • Occasional promotional emails about offers, events, or services

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting me directly.

If you are a current client, I may still send essential service-related communications where necessary.

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10. International Data Transfers

Because I work with clients across Canada and internationally, and because I use third-party service providers, your personal information may be transferred to, stored in, or processed in jurisdictions outside your province, state, or country of residence.

Those jurisdictions may have privacy laws that differ from those where you live. By using my website or services, you understand that your information may be processed in other jurisdictions, subject to reasonable safeguards and protections where required.

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11. Data Retention

I retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide services

  • Maintain records

  • Comply with legal, tax, accounting, insurance, and professional obligations

  • Resolve disputes

  • Enforce agreements

  • Protect my business and clients

Retention periods may vary depending on the type of information and the reason it was collected. When personal information is no longer required, I will delete, anonymize, or securely destroy it, subject to applicable legal requirements.

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12. How I Protect Your Information

I take reasonable administrative, technical, and organizational steps to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These measures may include:

  • Password-protected systems

  • Secure third-party platforms

  • Limited access to personal information

  • Encrypted or secure connections where available

  • Reasonable internal practices for handling client information

No system, website, or method of electronic storage or transmission is completely secure, so I cannot guarantee absolute security.

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13. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have the right to:

  • Request access to the personal information I hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information

  • Request restriction of processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a portable copy of your information, where applicable

  • Opt out of marketing communications

  • File a complaint with a privacy regulator or data protection authority

If you would like to exercise any of these rights, please contact me using the details below. I may need to verify your identity before responding.

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14. Minors

Some services may involve adolescents or minors. Where I collect personal information relating to a minor, I do so with the involvement or consent of a parent or legal guardian where required by applicable law, or as otherwise permitted by law.

If you believe I have collected personal information from a child or minor inappropriately, please contact me and I will review the matter.

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15. Third-Party Links and Platforms

My website may contain links to third-party websites, social media platforms, booking pages, email signup pages, or external resources. Once you leave my website or interact with a third-party platform, their privacy practices apply.

I am not responsible for the privacy practices, content, or security of third-party websites or services.

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16. Automated Decision-Making

I do not use your personal information for solely automated decision-making or profiling that produces legal or similarly significant effects.

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17. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my business, services, website practices, legal requirements, or service providers.

When I update this Privacy Policy, I will post the revised version on this page and update the “Last Updated” date above. Your continued use of the website or services after changes are posted means you accept the updated policy, to the extent permitted by law.

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18. Contact

If you have questions, concerns, or privacy-related requests, please contact:

 

Amy Jones Nutrition
Email: amy@amyjonesnutrition.com
Website: www.amyjonesnutrition.com

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If you are contacting me about a privacy request, please include enough detail for me to understand and respond to your request.

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